1. Information We Collect

We collect the following types of information:

Personal Information

• Name, email address, and phone number
• Government-issued identification for KYC verification
• Financial information for transaction processing
• Cryptocurrency wallet addresses
• Investment preferences and history

Technical Information

• IP address and browser type
• Device information and operating system
• Usage data and analytics
• Cookies and tracking technologies

2. How We Use Your Information

We use collected information for:

• Providing and maintaining our services
• Processing real estate transactions
• Verifying identity and conducting KYC checks
• Communicating with you about investments
• Improving our platform and services
• Complying with legal obligations
• Preventing fraud and ensuring security

3. Information Sharing

We may share your information with:

• Legal and regulatory authorities as required by law
• Financial institutions for payment processing
• Professional advisors (lawyers, accountants)
• Service providers who assist in our operations
• Property developers and sellers in transaction contexts

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data
• Secure socket layer (SSL) technology
• Regular security assessments
• Access controls and authentication
• Secure data storage practices

5. Data Retention

We retain personal information for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records

Typical retention periods range from 5-10 years depending on the type of information and legal requirements.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent where applicable

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Enhance security and prevent fraud
• Improve user experience

You can control cookie settings through your browser preferences.

8. International Transfers

As an international real estate platform, your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our platform or via email.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: pavel@realestate.com.kh
Phone: +855 777 59 724
Data Protection Officer: Pavel Strizhko